Trust Digest 115 (October 26, 2015)
Two-thirds of Germans still trust Volkswagen after emissions scandal
Polls shows 65% of respondents think the scandal has been exaggerated, and 63% expect it to be forgotten in a year.
Key Words: Volkswagen, Car Industry, Polls, Germany, Scandal, Trust Repair
Trust Issues: Level of adjustment, risk tolerance, benevolent concern, situational security, predictability, integrity
The Changing Rules of Trust in the Digital Age
Since the industrial revolution, institutional trust – the confidence in the relationship between individuals and corporations or organizations – has been the norm.
Key Words: Harvard Business Review, Article, Change in Trust, Digital Age
Trust Issues: Level of Adjustment, benevolent concern, Capability, predictability and integrity, relative power
The 13 richest countries where people have the least trust in their politicians
The World Economic Forum's recently-released Global Competitiveness Survey does not just look at the financial health and risks of countries around the world.
Key Words: Trust in Politics, Public Trust, Global Competitiveness Survey
Trust Issues: Predictability, Adjustment, Similarities, Risk Tolerance, Capability, Relative Power
The story of Social Business Trust
Two remarkable founders once had a brilliant idea that would give social enterprises access to the most sought after business knowledge.
Key Words: Social Business Trust, Social Enterprises, Kaleidoscope Project
Trust Issues: Honesty, Capability, Predictability, Similarity, Adjustment, Integrity
23 signs nobody trusts you at work
Trust is like oxygen in the workplace: we need it to survive, says Lynn Taylor.
Key Words: Trust in Workplace, Trust Decline, Trust Repair
Trust Issues: Risk Tolerance, Security, Benevolent Concern, Conflict of Interests, Relative Power
5 business lessons from Mark Cuban
Last week, billionaire investor Mark Cuban delivered the keynote speech at the Annual Growth Summit.
Key Words: Mark Cuban, Growth Summit, Leadership, Adjustment
Trust Issues: Adjustment, Benevolent Concern, Predictability, Empowerment
Earn Trust to Earn Business
Since the Great Recession, consumer psychology has changed.
Key Words: Building Trust, Relationship Marketing, Customer Experience, Value Creation
Trust Issues: Adjustment, Similarity, Capability, Risk Tolerance, Predictability